Commitment to
Data Privacy and Protection

Our customers’ trust is a top priority and is embedded in everything we do. We are committed to providing them the confidence that their technology and data are secure and continue to make significant investments in our security program. In fact, we increased the number of dedicated cybersecurity professionals on our team by more than 40% in 2021.

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The Foundations of our Security Program

  • Operational security.

    We leverage the industry standard CIA Triad Model in conjunction with comprehensive industry control frameworks, compliance regulations, privacy requirements, and best practices, including: NIST CSF, PCI DSS, SOC 1, SOC 2, GDPR, HIPAA, and Cloud Security Alliance.

  • Product security.

    Our development teams take part in regular training and use industry-leading tools to build security into our solutions.

  • Incident response.

    We monitor the threat landscape 24/7 in coordination with a third-party firm, routinely test our incident response capabilities and preparedness, and maintain proactive relationships with law enforcement.

  • Ongoing landscape analysis.

    Our dedicated legal counsel continually evaluates upcoming and changing data privacy regulations and provides thought leadership for our customers on the operational impacts of these regulations and compliance requirements.

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It’s a Team Effort

Because security is a shared responsibility, we incorporate data and privacy protection education into the customer onboarding and implementation process, supplemented by ongoing resources such as webinars and best practices content, one-on-one consultations with customer success managers, and bbcon® sessions.

Learn more about our robust cybersecurity and data privacy practices, or to access our security assessments and audits.

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Social Good Community

We are 100% focused on powering and participating in the social good community.

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People and Culture

We are committed to providing an inclusive workplace environment for our people and encourage them to bring their authentic selves to work.

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We are employing strategies that promote energy conservation, clean air and water, and a healthy planet.

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Governance and Ethics

We operate our business with integrity.

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